International Resources

Interpreter Services

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Staff from Boston Children’s Hospital’s Interpreter Services Department are available 24 hours a day, seven days a week, including holidays. In addition to face-to-face interpreter services, the department uses technology like the dual-phone system and video conferencing.

In fiscal year 2011, the Interpreter Services Department met the interpreting needs for over 146,753 encounters in 63 languages in all areas of the hospital.

The Interpreter Services Department is available to provide interpreter services to all Limited English Proficient patients and families at any Boston Children’s location. If you need an interpreter while you are in the hospital, please ask your child's nurse or page the interpreter on-call through the page operator, at +1-617-355-6369 (or dial extension 5-6369 from any phone in the hospital).

Boston Children's Hospital, Main Campus

300 Longwood Avenue
Boston, MA 02115

Monday to Friday: 8 a.m. to 4:30 p.m.
Interpreter scheduling coordinator
(except for Spanish): Ext. 5-7198 or pager #0120
For Spanish:
Ext. 5-2970 or pager #0335
For American Sign Language (ASL): Ext. 5-2786 or pager #1154
Weekdays after 4:30 p.m., weekends and holidays: Call the interpreter on-call through the page operator, ext. 5-6363, to access the appropriate interpreter.

Boston Children's Hospital, Emergency Department

300 Longwood Avenue
Boston, MA 02115

The interpreter is available:
5 p.m. to midnight, 7 days a week
Before 5 p.m. and/or after midnight:
Call the interpreter on-call at ext. 5-6363 to access the appropriate interpreter

Martha Eliot (MEHC)

75 Bickford Street
Jamaica Plain, MA

Monday, Tuesday, Wednesday, Friday: 8:30 a.m. to 5 p.m.
Thursdays: 10 a.m. to 7 p.m.
Interpreter Scheduling Coordinator:
pager #0220

All Other Satellite Locations

Monday to Friday: 8:30 a.m. to 5 p.m.
Interpreter scheduling coordinator
: pager #4065

Contact International Health Services

+1-617-355-5209

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Contact the Heart Center
+1-617-355-4278
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Contact the Cancer and Blood Disorders Center
+1-617-632-2952
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The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO
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