Type 2 Diabetes Program

Co-payments are due at the time of your visit, per insurance company policies. A co-payment is required for each scheduled appointment. Please check your insurance card for amount due. We accept cash, personal checks, VISA, MasterCard, American Express and Discover. ATM machines (Bank of America and Citizens) are conveniently located in Children's.

If your insurance company requires referrals, you will need to obtain a referral for each component of the program that the patient will participate in (i.e. medical, nutritional counseling, mental health). Please note that referrals do not guarantee coverage, so please check directly with your insurance carrier.

Please reference these provider numbers when contacting your primary care physician's office or insurance company to obtain referrals. Confirm that the specialist is a member of your health insurance network, otherwise you may be subject to "out of network" charges. Also, since some of our providers work in private practices, be sure to specify that the services will be conducted at Children's.

If you are able to obtain the referral from your physician before leaving your appointments that day, we will refund your waiver deposit. After that time, Children's will refund your waiver deposit once payment is received from your insurance company.

Additionally, if you are uninsured or have limited income, you may qualify for public assistance or free care. Depending on your income level, all or part of your medical costs may be covered by the medical center under the free care provision of state Medicaid Law. For more information, contact Financial Counseling at 617-355-7201.

Should you experience billing problems, please call the telephone number on the Children's bill. You may need to also contact your primary care physician's office or insurance company to help solve the problem.

A list of Billing FAQs is available online.