Cancer

Understanding your Coverage
The most important financial step you should take is calling your insurance company. (The phone number is on the back of your health insurance card.) When you call, ask to speak with Member Services to request a case manager. Make sure to obtain the following information:

Clinical trial coverage
Coverage for clinical trials varies by insurance company and your state of residence. If you are considering enrolling your child on a clinical trial, please contact a financial counselor at Dana-Farber or Children's.

International patients
If you are from a country other than the United States, please call Children's International Office at 617-355-5776 or email international.center@childrens.harvard.edu to schedule all inpatient and outpatient appointments.

Financial assistance
If you do not have insurance, or if you need financial assistance, call 617-355-7201.

If your child is seen by another physician from a department other than oncology at Children's, you will receive a separate bill for those services as well.

For questions about patient billing, call 617-355-3397.

Additional Resources
DF/CHCC provides several resources to assist you in applying for insurance coverage.

For assistance in applying for MassHealth as your child's primary or supplementary insurance coverage, please contact one of the following financial counselors:

Children's Hospital Boston
300 Longwood Avenue, Boston, MA
PCC Offices, First Floor, Farley Building
617-355-5289
(Español: 617- 355-5276)

Dana-Farber Cancer Institute
44 Binney Street, Boston, MA
Just off the First Floor Main Lobby
617-632-5120 or 617- 632-5121

Dana-Farber/Children's Hospital Cancer Care Resource Specialists
617-632-3365 or 617-632-6842

Children's Hospital Boston International Center
300 Longwood Avenue, Boston, MA
Pavilion Building, Room 119
617-355-5209

Brigham and Women's Billing Customer Service
617-732-8434

Radiation Oncology Billing
627-732-8434
627-632-8059