Children's Hospital Boston  300 Longwood Avenue
Boston, MA 02115
(617) 355-6000
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Clinical Services (Emergency Medicine):
Frequently asked questions
How much does parking cost?
The registration clerk will stamp parking tickets for the Children's garage. This garage is directly across the street from the main driveway to the hospital. Families with stamped tickets pay a reduced fee for parking.

Can I smoke outside the hospital?
There is a smoking area outside the hospital doors and to the left, near the ambulance entrance. No smoking is allowed anywhere inside the hospital.

Where are the restrooms?
Restrooms are located in the waiting area. If the restrooms need supplies or cleaning, please let one of the triage nurses know. Diaper changing stations are located in the men's and women's room.

Is there an ATM nearby?
There are two Bank of America ATM machines on the first floor of the Pavilion Building.

Is there a telephone nearby?
There are two telephones in the area near the exam rooms for patients and families to make local calls at no cost. Please keep the calls short. There are also two pay phones in the waiting area.

Who do I talk to if I have questions about my child's care?
During your visit to the emergency department if you have questions or concerns that your child's doctor or nurse cannot answer, please ask to speak to the attending physician or charge nurse.
More about visiting Children's.
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which can only be given to you by your personal health care professional.
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