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The pulmonary nurses each have extensive background in the care of patients with various lung diseases. In addition to several nurses in the General Pulmonary and Cystic Fibrosis Programs, we also have one nurse who coordinates the lung transplant program and several others who primarily coordinate clinical research trials. Our pulmonary nurse specialists are available in clinic daily to help patients with questions regarding medication administration and side effects, as well as a variety of other subjects such as inhaler and nebulizer use, review of symptoms that require medical attention, etc. Pulmonary nurses also operate the health care questions line and the prescription refill line daily from 9 a.m.-3 p.m.
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A nursing line is available for non-emergent healthcare questions. Questions will be triaged and discussed with either your pulmonologist or the pulmonary team on call. It is the policy to review messages left on this voicemail service every 2 hours between 9 a.m. and 3 p.m. and return the call the same day. Matters requiring immediate attention should be directed to the on-call pulmonary doctor.
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There is a prescription refill voicemail service available for our patients. Questions from pharmacies regarding prescriptions should be directed to this extension. It is the policy to review this voice mail daily, and to respond within 24 hours. . When calling please leave specific information including the name of the person calling, the patient's name and medical record number, the prescription question, and the best way to return your call. For more urgent matters, patients should contact the doctor on call.
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