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Focus on Strategy

Introduction

Caring and Competing

Buzzword breakdown

There are 40 self-governing, not-for-profit children's hospitals in the U.S. The benchmark hospitals listed below are considered to be —peersî of Children's Hospital Boston. Children's Hospital Boston Children's Hospital of Philadelphia (CHOP) Cincinnati Children's Hospital Medical Center Texas Children's Hospital Children's Hospital Los Angeles

he hospital’s strategic plan, depicted in visual shorthand as the pyramid above, shows how Children’s vision to be the preeminent children’s hospital is supported by its missions in health care, research, teaching and community service; how those missions depend on the hospital’s values (excellence, sensitivity, leadership and integrity); and how all of this is supported by a set of strategic goals.

Children’s vision, mission and values don’t change from year to year, but the goals shift focus depending on the challenges the hospital faces. In recent years, for example, financial recovery was at the top of the list; for 2004, safety and quality, along with leading in research innovation and clinical care, are primary. Other goals include clinical and strategic growth, being the workplace of choice, finding enough space for all services, continuing to improve information technology, finances and operations, developing the Children’s “brand,” and providing culturally competent care to an increasingly diverse patient population. (If this seems like a lot of jargon to you, check out our Buzzword Breakdown)

A good strategic plan addresses today’s problems and looks down the road to solve the problems of the future. Below, Children’s News takes a look at how our plan helps Children’s remain one of the country’s premier pediatric hospitals.

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