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Carlos Rivera, an administrative associate on 9 South, was chosen as an achiever for his ability to juggle the needs of patients, families and fellow staff members. "Carlos answers at least 100 questions a day and always responds right away if it's important," says his manager, Jayne Rogers, RNC, MSN, nursing director, Inpatient Medicine. Rivera also stands out for his ability to interpret and advocate for the Spanish-speaking patients on the floor. "He's able to carefully listen to patients' needs," says Rogers. Rivera can often be seen comforting patients in need of consoling words and joking with those in need of attention. "When I think of teamwork, Carlos is the leader."
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Grisel Velasquez, an account representative at MEHC, was recognized for her dedication during the past 24 years. "It's been a long ride and a short ride at the same time," she says. "I enjoy my job so much and feel at home here." Velasquez manages the payroll for more than 120 employees, handles the health center's check deposits and processes employees' T-passes, performance reviews, terminations and transfers. But she goes beyond these duties and often steps in to give administrative support to the Adolescent and Optometry departments when they're short-staffed. Her constant teamwork is what motivated her manager, Tarsha Weaver, assistant administrator, to nominate her for the award. "She's very flexible and supportive of her peers, and she's often assisting employees, including physicians," she says.
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The third award went to Rosa Torres, patient services assistant. Staff members on 10 Northwest often joke that they'll only go on vacation when Torres is on vacation, since she is so instrumental in making their jobs easier. "She's a valued member of our team and contributes enormously to the operation of our floor," says her manager, Susan Baccari, RN, nurse manager. "My favorite part of my job is contributing to caring for the patients," Torres says. She's always ready to assist in emergency situations and has supplies, monitors and transfer equipment at the ready. "No matter how busy she may be, she'll drop what she's doing and the leave the unit to seek a needed item for patients," Baccari says.
The Latino Heritage Celebration at Children's was October 9 in Enders Auditorium and featured keynote speaker Jarrett Barrios, former state senator of Massachusetts and current president of the Blue Cross Blue Shield foundation. During the ceremony, the Latino Heritage Committee presented the Hispanic Achiever Awards.
The recipients were also recognized October 11 at the MEHC celebration, which featured a cultural presentation.
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