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The Cadence software system for scheduling is getting a new face.
Last month, staff in Pediatric Health Associates, the Patient
Access Center, Orthopaedics and Urology made the transition to
a new version that runs in Microsoft Windows. This new version,
with its user-friendly look and feel, has already made life easier
for check-in staff, appointment schedulers and managers.
"It's easier to use because you don't have to key in commands,"
says Jennifer Mativia, administrative
Ambulatory coordinator in Urology. "The training was brief,
and the Ambulatory team has been very helpful. The only thing
I wish I'd done before the training was to think ahead of time
about how my own daily tasks relate to how I use the system."
Cadence is just the first hospital application to
adopt the user-friendly new interface, which is called Hyperspace.
Eventually, other hospital software (such as Resolute Billing) will
be folded into Hyperspace as well, allowing users to move seamlessly
between applications.
Additional functionality to look forward to in the
near future allows providers to download clinical schedules to a
handheld device such as a Palm Pilot, and upload their other calendar
events to Cadence, providing a more complete picture of their daily
appointments. Other features will include enhanced functionality
for creating wait lists, managing in-baskets and arrival lists.
The new version of Cadence is being rolled out across
the institution in phases, but all departments should have the system
in place by the end of November. This will allow departments to
have more control over the changes unique to their area and lets
Information Services provide adequate support to new users.—CM
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