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Congratulations to Maryellen Leeman, ambulatory services representative at Children's Hospital Boston at Peabody, who's been selected as February's Employee of the Month.
Leeman's reputation precedes her. Parents coming into Peabody's Audiology office often ask, "Who is Maryellen and can I meet her?" Chances are, she's gone out of her way to help that person schedule an appointment, facilitate their referral process or give them directions on the phone beforehand and they were blown away by her friendliness. Once they meet Leeman in person, families appreciate her even more: With her unfailing good humor, she makes them feel special and welcome. Whether it's asking them how they're doing, squeezing in another appointment or offering them a box of tissues when they're upset, she tries to get to know each family, assuage their fears and address their concerns.
Among co-workers, Leeman is referred to as the "office mom" and is the person everyone goes to with issues, since they know she'll find a way to fix their problem or, if the matter is personal, offer a shoulder to cry on. "She's never spoken an unkind word to anyone," says a coworker. "She treats people the way she would like to be treated."
Over the past few months, Leeman's office has hired several new employees and she has stepped in to give newcomers direction, while picking up the slack. She's always ready with a compliment about how well new employees are doing. "Maryellen has a very big heart and we're lucky to work with such a caring individual," says a colleague. "She makes the Peabody clinic a very enjoyable place to work. I can't picture working without her."
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