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Because children on the IPS unit at Boston Children's Hospital spend much of their day in classes, groups or appointments, visiting hours are limited during the week. Special exceptions may be made to accommodate specific scheduling needs or to coordinate visits with meals or family meetings.
Weekdays: 6 p.m. -7:30 p.m.
Weekends: 10 a.m. to 7:30 p.m.
On Wednesday evenings, visiting is extended until 8 p.m. and there is a family night activity.
Parents are asked to complete a visitor list to indicate the friends and family allowed to visit and also to point out people who are restricted from visiting. You can also indicate if you have concerns about restrictions in telephone and mail contact. A parent of the patient must supervise visitation of siblings or friends under 21.
There are two patient telephones on the unit:
1. 617-355-8274 (for adolescents)
2. 617-355-7101 (for school-age children)
To reach your child, you should call between the hours of 7 a.m. and 9 p.m. Telephone calls should be scheduled around meals and unit activities.
To reach your child's treatment team or a staff person on the unit, please call 617-355-7721. You should feel comfortable calling the office at any time to share concerns or if you cannot reach your child.
Pastoral services can be arranged through the hospital for persons of all denominations but many families arrange for someone from their own church to visit.
As your child's treatment on the unit progresses, they may be eligible for planned passes off the unit.
Time off the unit is important in helping you and your child develop skills and comfort in being together outside of the IPS unit. You and your child may be given "assignments" by your treatment team to practice during your time off the unit. Passes or "leaves of absence" can vary from a 15-minute walk off the unit to a few hours at home. Passes are planned with the treatment team.
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