Precision Medicine Service | Your Visit

How does the process work?

The process is different for every child, depending on the complexity of your child’s case and the type of tests ordered. In general, there are two ways to use our precision medicine service:



Receive a remote opinion from our experts in 5-7 business days after your child’s medical records are collected


After we receive your child’s medical record, you can expect to receive a remote opinion from our experts within five to seven business days. Through online second opinion, our experts will answer your questions and give recommendations on your diagnosis and/or treatment plan, which may include additional in-person follow-up with a physician and care plan suggestions.

Online second opinion

Online second opinion is often preferred by families who:

  • Do not live in or near Boston
  • Are not sure if an in-person evaluation is appropriate
  • Have questions about their child’s diagnosis or treatment
  • Have a child with complex conditions and are unsure o which specialty to schedule with
child sitting on a woman

Receive an in-person appointment for your child at our hospital


During an in-person visit to the hospital, your child’s healthcare provider will make a recommendation which may include genetic testing. If your child already had genetic testing — or following return of results, which can take 3-12 weeks once the test is ordered — your provider will discuss your child’s results for future care planning.

In-person visit

An in-person visit is often preferred by families who:

  • Live in or near Boston
  • Want to come in person and are willing to travel
  • Know what specialty to schedule with
woman holding infant while filling out a form.