Orthopedic Urgent Care Clinic Frequently Asked Questions (FAQ)

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What is the Orthopedic Urgent Care Clinic?

The urgent care clinic within Boston Children’s Orthopedic Center is a daily clinic dedicated to seeing children with injuries and musculoskeletal (bone, muscle and soft tissue) problems that are not serious enough for the Emergency Department, yet require prompt evaluation and care.

What sorts of problems qualify as urgent care?

Some of the more common conditions treated in the urgent care clinic include fractures (broken bones), sprains, limb pain and unexplained limp. We can treat any fracture in the urgent care clinic as long as the fracture does not require the bone(s) to be reduced or repositioned.

Do I need a referral from his or her primary care physician?

Yes. Patients are required to receive a referral from their primary care physician in order to be seen in the urgent care clinic. 

Do I need an appointment to be seen in the Orthopedic Urgent Care Clinic?

Yes. The Orthopedic Urgent Care Clinic is not a walk-in-clinic. Patients must make an urgent care appointment to be seen in the clinic.  To make an appointment, please call 617-355-6021. Select Option #2.

What should I bring with me during an urgent care appointment?

It is recommended, but not mandatory, to bring recent x-rays and diagnostic results from your primary care physician to your urgent care appointment. You should also bring your health insurance card and a form of payment for insurance co-payments.

Where is the Orthopedic Urgent Care Clinic located?

Boston Children's Hospital
Orthopedic Center
300 Longwood Avenue
Fegan 2
Boston, MA 02115

Boston Children's at Waltham
Orthopedic Center
9 Hope Avenue
Waltham, MA 02453

What are the advantages of being seen in the Orthopedic Urgent Care Clinic?

One of the biggest advantages of coming to our Orthopedic Urgent Clinic is convenience. Patients who require urgent care can be seen on the same day or week of their injury, depending on the severity of the problem. The other advantage is cost. Insurance co-pays for urgent care visits are more affordable, which can be helpful to families.

Will I be treated by a doctor or a mid-level provider?

Urgent care patients are initially evaluated by a mid-level provider such as a nurse practitioner or physician assistant. Working closely with an attending physician, the team reviews x-rays, determines the diagnosis and develops the appropriate treatment plan. When necessary, the attending physician provides direct care.

Is the urgent care clinic the same as the Emergency Department (ED)?

No. The Emergency Department deals with severe injuries. If a patient has a multiple injuries, a fracture or dislocation that needs to be put back in place, or if there is pain, which cannot be controlled with oral pain medicine, the Emergency Department is the appropriate place to go. You may bring your child to Boston Children's Emergency Department in Longwood or to one of our community hospital partner locations where Boston Children's physicians work --without an appointment-- if your child needs immediate medical care. If your child needs immediate medical attention and you cannot safely transport your child to the hospital, please call 911 immediately.

Request an Appointment

If this is a medical emergency, please dial 9-1-1. This form should not be used in an emergency.

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Send RequestIf you do not see the specialty you are looking for, please call us at: 617-355-6000.International visitors should call International Health Services at +1-617-355-5209.
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This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

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If you have questions or would like more information, please call:

617-355-6000 +1-617-355-6000
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