Neonatal Intensive Care Unit | Family Advisory Council

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Contact the Neonatal Intensive Care Unit

  • 617-355-8076

The NICU Family Advisory Council (FAC) is a unique program which allows parents of NICU graduates to act as advisers and partner with staff and clinicians on continuous improvement plans for the NICU. The invaluable feedback we receive from families allows our team to make decisions from parents' perspective. Families who participated in the FAC have helped us implement the following programs:  

  • Development of our simulation program for families being discharged home with a baby who requires medical technology
  • Kinsights: A website designed to help families support each other after they have been discharged from the Boston Children’s Hospital NICU. It covers topics from general concerns to feeding related issues to medical technology. We encourage you to share both your challenges and solutions as we work together to help you and your baby thrive at home. The site is monitored by NICU staff and clinicians.  
  • Development of the Healthy Families program

Joey, NICU Graduate, 2014

We are grateful to have been ranked #1 on U.S. News & World Report's list of the best children's hospitals in the nation for the third year in a row, an honor we could not have achieved without the patients and families who inspire us to do our very best for them. Thanks to you, Boston Children's is a place where we can write the greatest children's stories ever told.”
- Sandra L. Fenwick, President and CEO

Boston Children's Hospital
300 Longwood Avenue, Boston, MA 02115
For Patients: 617-355-6000
For Referring Providers: 844-BCH-PEDS | 844-224-7337