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There are many ways you can help children and their families get the care they need.
When to call your doctor
Generally speaking there are three situations where you may need to call your doctor:
Any communication with your child's medical team that has to do with his or her overall treatment, like:
Urgent calls occur when there are noticeable and/or unexpected changes in your child's health, like:
When you call, be prepared to be as specific as possible with the office staff. You have the right to ask when you can expect a call back.
An emergency call is justified by an acute, dramatic change in the illness. These changes may include:
a sudden high fever which might be accompanied by shaking chills
a sudden weight loss of over five pounds in a few days
the onset of significant or new rectal bleeding
any severe abdominal pain that persists for longer than an hour
persistent vomiting accompanied by cessation of bowel movements
a drastic change in bowel movements without passing gas
It's very important that you let the person who answers the phone that this is an emergency. Your doctor should speak to you at once if he/she is there or by return phone call.
We are grateful to have been ranked #1 on U.S. News & World Report's list of the best children's hospitals in the nation for the third year in a row, an honor we could not have achieved without the patients and families who inspire us to do our very best for them. Thanks to you, Boston Children's is a place where we can write the greatest children's stories ever told.”