Quality and Safety

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What is Quality Improvement?

The mission of QI, as outlined in the Institutes for Healthcare Improvement’s Triple Aim, is to improve the health of the population, enhance the patient experience of care, and reduce or control the per capita cost of care. 

The Institutes of Medicine have identified six domains for improvement:

  • Safe: The patient’s safety comes first
  • Timely: Patient care is delivered in as timely a manner as possible
  • Effective Patient care is based on the best science available
  • Efficient: Patient care avoids waste of time, money, and resources
  • Equitable: Access to care is provided to all patients in an equitable manner
  • Patient and Family-Centered: Patient care respects, responds to, and is guided by patient preferences, needs, and values

Together with the Hospital, the Department of Psychiatry is committed to delivering high-value care to all its patients.

Who we are

The Psychiatry Quality Program (PQP) provides oversight of patient safety and quality initiatives in the Department and works with each program and service to continually assess and improve patient care. Its members are:

  • Physician Director: Giuseppe Raviola, MD, MPH
  • Nurse Leader: Sally Nelson, RN, MEd
  • Quality Improvement Consultant:  Laura Jarvis, BA
  • Research Data Coordinator: Georgia Kuss, BA
  • Informatics Specialist: Jason Kahn, PhD
  • Practice Administrator: Katie Gallagher, MA

  • Join the Psychiatry Family Advisory Council
  • 617-919-4624
  • or email us today!

Contact the Department of Psychiatry

  • 1-617-355-6680
The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO