Department of Psychiatry | Quality and Safety

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Contact Department of Psychiatry

  • 617-355-6680

Quality Care in the Department of Psychiatry

Together with the Hospital, the Department of Psychiatry is committed to delivering high-quality, high-value care to all its patients and families. 

The Psychiatry Quality Program (PQP) provides oversight of patient safety and quality initiatives in the Department and works with each program and service to continually assess and improve patient care. Its members are:
  • Physician Director: Oscar Bukstein, MD, MPH
  • Nurse Leader: Sally Nelson, RN, MEd
  • Quality Improvement Consultant: Courtney Demuth, MPH
  • Quality Improvement Data Analyst: Rebecca Reilly, BA
  • Informatics Specialist: Jason Kahn, PhD
  • Practice Administrator: Katie Gallagher, MA
The PQP is working on improvement projects across all six domains of quality. These include:
  • Safety: Monthly review and root cause analysis of adverse events
  • Timeliness: Decreasing the amount of time patients wait for treatment
  • Effectiveness: Collecting data from providers, patients, families, and teachers to assess patient progress in treatment
  • Efficiency: Decreasing the rate of missed appointments and other missed opportunities for care
  • Equitability: Ensuring that we serve a patient population that represents the diversity in our surrounding community
  • Patient- and Family-Centeredness: Surveying patients and families about their experiences, addressing patient and family concerns in the Psychiatry Family Advisory Council
We are grateful to have been ranked #1 on U.S. News & World Report's list of the best children's hospitals in the nation for the third year in a row, an honor we could not have achieved without the patients and families who inspire us to do our very best for them. Thanks to you, Boston Children's is a place where we can write the greatest children's stories ever told.”
- Sandra L. Fenwick, President and CEO

Boston Children's Hospital 300 Longwood Avenue, Boston, MA 02115 617-355-6000 | 800-355-7944