Heart Center Quality and Safety

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The Boston Children's Heart Center is committed to providing the highest quality care to our patients. Through individual department initiatives and institution-wide standards, we are working to improve the patient/family experience and ensure the best possible outcomes.

The following list of department quality and safety initiatives is by no means all-inclusive. Please check back frequently for the latest information.  

  • Our transplant cases are actually decreasing—because we have come up with new ways to treat conditions that previously required transplantation.
  • In some cases, our surgical caseloads are also decreasing, due to our widespread use of catheterization.
  • Our patient-to-nurse ratio has decreased because of our nursing staff’s elite level of experience.
  • We aim to have patients spend less time on ventilators—and in the hospital—and have reduced our average length of stay.
  • We also choose a transfusion-free approach whenever possible.
  • We devised the national standards for assessing quality and risk in the field, including the Risk Adjustment for Congenital Heart Surgery (RACHS) measurements that other centers are now evaluated against.
  • To address rising health care costs, we developed a plan to optimize care and reduce unnecessary resource utilization

Learn more about quality and safety initiatives at Boston Children’s Hospital.

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If this is a medical emergency, please dial 9-1-1. This form should not be used in an emergency.

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Send RequestIf you do not see the specialty you are looking for, please call us at: 617-355-6000.International visitors should call International Health Services at +1-617-355-5209.
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This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

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If you have questions or would like more information, please call:

617-355-6000 +1-617-355-6000
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The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO
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