Heart Center Patient Resources

LIke ThisLIke ThisLIke ThisLIke ThisLIke This

physician and childHere at the Boston Children's Heart Center, we recognize that every patient (and heart) with a congenital cardiac defect is unique.

Whether you’re reaching out to us for an appointment or second opinion, we will work with you to develop a customized treatment plan that meets your particular needs, and we'll be here to guide you through the decision-making process. We walk every step of the way with families—before, during and after medical and surgical treatments.

We acknowledge family members as a vital component of the care team and welcome them on the patient care units.  When away from the units, family members may call any time to speak with a nurse. 

We also offer a variety of parent-to-parent and patient-to-patient mentoring programs, and every patient’s care plan incorporates educational resources and mental and emotional health support, too.


Outpatient procedures

For outpatient procedures, your child arrives at the hospital and can usually go home the same day.

Inpatient procedures

For inpatient procedures, your child will be admitted to the hospital a few days before her procedure and will be assigned a patient room on 8 East, our cardiac inpatient unit. Your child's procedure and diagnosis will determine how long the hospitalization will be. We will make every effort to keep her length of stay in the hospital as short as possible while keeping her health and well-being our top priority.


Same-day admissions

Your child's procedure will be performed the same day you arrive at the hospital and your child will be admitted to the hospital after the procedure. Your child will not have to stay in the hospital the night before surgery. Any tests needed before the procedure will be done during a clinic visit a few days before surgery.

We notify all families ahead of time about which type of appointment they will need. Our staff will also answer any questions that may come to mind. 

For more information on any type of patient admission, please call us at 617-355-4278. 


Financial services

If your child is being admitted to Boston Children's Hospital and you are not sure of your health insurance benefits, please call the number on the back of your insurance card, and they will give you the details of your plan.

  • Adding a new child to your insurance - If you are the insurance guarantor (the person financially responsible) for a newborn, you must add your new child's name to your insurance within 30 days of birth.
  • Elective procedures - All patients electively scheduled will be referred to the Patient Access Center (PAC) for insurance authorization. If we are unable to obtain insurance authorization, your elective admission may be postponed.
  • Long-term hospitalizations - If your child is in the hospital for more than a calendar month, your child may be entitled to SSI (Supplemental Security Income) Disability. Speak to your social worker for additional insurance opportunities.


International patients

For families residing outside of the United States, please contact Boston Children's Heart Center at +01-617-355-4278 or heart@childrens.harvard.edu.



You will receive a minimum of four bills after your child's surgery. These will be from your child's:

  • Cardiologist
  • Cardiac surgeon
  • Anesthesiologist
  • The hospital

In addition, if your child is seen by another physician from a department other than cardiovascular, you will receive a bill for those services, as well.

For questions about patient billing, call 617-355-3397.

Financial assistance

If you do not have insurance, or if you need financial assistance, call 617-355-7201.

Request an Appointment

If this is a medical emergency, please dial 9-1-1. This form should not be used in an emergency.

Patient Information
Date of Birth:
Contact Information
Appointment Details
Send RequestIf you do not see the specialty you are looking for, please call us at: 617-355-6000.International visitors should call International Health Services at +1-617-355-5209.
Please complete all required fields

This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

Thank you.

Your request has been successfully submitted

You will be contacted within 1 business day.

If you have questions or would like more information, please call:

617-355-6000 +1-617-355-6000
Find a Doctor
Search by Clinician's Last Name or Specialty:
Select by Location:
Search by First Letter of Clinician's Last Name: *ABCDEFGHIJKLMNOPQRSTUVWXYZ
Condition & Treatments
Search for a Condition or Treatment:
View allSearch
  • Heart Center at Boston Children's Hospital

    Thank you, CHOB!!! Gabe is 10. Born with a form of HLHS and DS. In 2003 very few children with this dual dx survived for more than a few years. Dr. Del nido found a way. There are no words to express our gratitude. Never give up hope. Pray for direction.Read More

  • Heart Center at Boston Children's Hospital

    Our son Hayden was born 5/12/14 with undiagnosed Transposition of The Great Arteries. He was transferred to Boston Children's and his team of doctors saved his life. He was very sick leading up to his Arterial Switch and... Read More

  • Heart Center at Boston Children's Hospital

    One year ago our little Jonah went in for open heart surgery. He is now 15 months old and is a happy, healthy little boy. We can't thank Dr. Emani and the rest of the crew from the Heart Center at Boston Children's Hospital enough! Little Jonah thanks you too!Read More

  • Heart Center at Boston Children's Hospital

    Michael has two birthday's every year now; born on April 14, and re-born on June 3, 2011. It's been three years now since his heart surgery at Boston Children's Hospital. Michael is doing incredibly well, even ...Read More

  • Heart Center at Boston Children's Hospital

    You would never know our little heart warrior Reece was just at BCH undergoing his 8th heart cath. Thank you to all the doctors, especially Drs. Lock and Marshall, for making sure our little miracle is always smiling!Read More

Support Boston Children's Heart Center

Contact the Heart Center

The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO