Brain Center Refer a patient

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Referral or transfer

Admit a patient

Scheduled admission (elective)

If you need to schedule an admission to Boston Children's and you do not have attending privileges, please:

  • page the Coordinator of Patient Placement (COPP) at 617-355-6369

  • or, call direct at 617-355-0000

Unplanned/emergency admission

If a patient needs to be admitted to Boston Children's, but Emergency Services at Boston Children's are not needed:

  • page the Coordinator of Patient Placement (COPP) at 617-355-6369

  • or, call direct at 617-355-0000


Transfer an unstable patient

If a patient needs to be transferred from another facility to Boston Children's Hospital, call 866-771-KIDS. An attending physician will mobilize the Critical Care Transport Team, discuss the availability of a bed and plan for interim stabilization.

Medical passport

Boston Children's has a new "Medical passport" (aka medication list) form for patients to bring with them during their visit to Boston Children's. The passport is a form that referring health care providers can use to help list all of a patient's prescriptions, over-the-counter medications, herbal remedies and supplements, including dose and frequency.

How to transport a patient

Boston Children's Emergency Communications Center facilitates and coordinates emergency patient transport to Boston Children's Hospital. With one phone call, community pediatric providers can request:

  • Children's Critical Care Transport Team

  • Arrange transfer to Children's Emergency Department or ICU

  • Access Children's specialists for urgent consultation

Trained communication specialists dedicated to handling emergency referrals for medical, surgical, trauma, neonatal and cardiac patients staff the Center. The Center's staff works closely with community providers (physicians, nurses, administrative staff) to mobilize the Critical Care Transport Team, discuss the availability of a bed, and plan for interim stabilization.

For Transport: 1-866-771-KIDS (toll-free)
For Information: 617-355-2170


Referral tool kit

On behalf of our entire team, we would like to thank you for your continued partnership.

Based on your feedback, we have developed map pads, phone directories and other tools to help you and your patients gain access to our specialists with ease. Our continued goal is to provide you with exceptional care and exceptional service.

Place your order or print these FREE materials.

Important phone numbers

Boston Children's Hospital (main number)


Emergency Communications Center (referrals and request for transportation team

886-771-KIDS or 617-355-2170

Emergency Medicine


Trauma Program




Care areas



Ambulatory Services


Assistive Technology (V/TTY)


Call Center


Case Management Center


Center for Families


Child Protection Program Office


Children's Hospital Inpatient Services (CHIPS)


Continuing Medical Education (CME) Event Registration


International Health Services


Managed Care Department


Medical Staff Registry


Nursing Office


Page Operator


Pastoral Care


Patient Access Center (PAC)


Patient Care Coordination Center


Patient Information


Patient Relations


Pediatric Physicians Organization at Children's (PPOC)




Regional Center for Poison Control and Information


Social Work



Accepted health insurances

Below is a list of the major managed care health plans accepted by Children's physicians practicing at all Children's locations. Please check with each physician to confirm which plans he or she currently accepts.

  • Aetna/US Healthcare

  • Beech Street of California

  • Blue Cross Blue Shield of Massachusetts

  • CIGNA HealthCare (Healthsource)

  • Fallon Community Health Plan

  • HUGHP (Harvard University)

  • Harvard Pilgrim Health Care

  • HealthCare Value Management

  • HealthNet (BMC)*

  • Interlink Health

  • LifeTrac Network

  • Neighborhood Health Plan

  • Network Health (CPHC)*

  • Northeast Health Alliance

  • One Health Plan

  • Private Healthcare Systems

  • Pinnacle Health

  • SummaCare

  • Tufts (Unicare GIC)

  • United Health Care

In addition, Boston Children's Hospital's physicians participate in the Massachusetts Medicaid program and most traditional insurance plans. Patients may contact their carriers for specific benefit information.

For further information, please call Patient Financial Services at (617) 355-3397.

*Medicaid HMO


The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO

Boston Children's Hospital 300 Longwood Avenue, Boston, MA 02115 617-355-6000 | 800-355-7944