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The Case Management Center (CMC) at Boston Children's Hospital provides a range of patient and family-centered services.
The CMC (formerly known as the Patient Care Coordination Center (PCCC) is made up of nurse case managers and a dedicated support staff.
Hours of operation:
Our CMC team includes nurses with a variety of backgrounds, including many with advanced degrees in specialty areas such as parent-child health, public health, community health and business administration.
Many are Certified Nurse Case Managers and participate in local and national professional case management organizations. As well, our department includes several liaisons from payer organizations, community health agencies and government agencies.
Our team is divided into two groups:
Case management is...
..."a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual's health needs, using communication and available resources to promote quality, cost-effective outcomes."
-- as defined by Commission for Case Manager Certification
We are grateful to have been ranked #1 on U.S. News & World Report's list of the best children's hospitals in the nation for the third year in a row, an honor we could not have achieved without the patients and families who inspire us to do our very best for them. Thanks to you, Boston Children's is a place where we can write the greatest children's stories ever told.”