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We specialize in innovative, family-centered care. During your child’s hospital stay, you’ll work with a team of professionals who are committed to supporting all of your family’s physical and psychosocial needs. The following frequently asked questions and answers may help you prepare for your child’s stay.
Where is the inpatient unit?
8 East is Boston Children's Hospital's inpatient Medical/Surgical Unit, located on the eighth floor of the main building at Children's. It consists of 42 beds.
How can I prepare my child?
When your child is admitted to the hospital or undergoes a procedure, it can be stressful for the whole family. At Children's, we’re dedicated to making your and your family's hospital experience as positive as possible. Please let us know if there’s anything we can do to improve your stay. Here are tips to help you prepare.
Who admitted to 8 East?
8 East is for infants, children, teens and, in some cases, adults with heart disease. Children admitted for elective cardiac catheterization and surgery are often admitted here as well.
What will my child's room look like?
Patient rooms have one or two beds, which are assigned according to our patients’ needs. There’s a shower and bathroom in each room, and a curtain around each bed that can be closed for privacy.
Can I stay overnight with my child?
Yes, one parent can sleep at their child's bedside. The chairs in the patient rooms are pull-out beds. You may help yourself to sheets and towels from the linen carts, which are located on the east and north side of the unit. You can shower and use the bathroom in your child's room. The curtain around your child's bed can be closed for privacy, unless otherwise requested by your nurse. If other accommodations are needed, our resource specialist can help you.
Where can I store my belongings?
Please lock up your personal belongings when you are not in your child's room. There are small storage compartments located inside the wardrobe closet at each bedside. You may bring a lock (a small key or combination) from home. The lock must be removed when your child leaves the hospital.
When can I visit my child?
Parents can be with their child 24 hours a day. You will be given an identification badge when your child is admitted.
Who else can visit my child in the hospital?
Visitors outside the immediate family are welcome from noon to 8 p.m. Visitors should follow Children's visitor guidelines.
How can I contact 8 East when I'm away?
Call the nurses station at 617-355-8083. To contact the nurse while in your child's room on 8 East, use the white call box in each patient room. In a non-emergency situation, you can speak to the nurse over the intercom by pushing the button labeled "nurse." The white call box also operates the television. In an emergency, you can push the large red button located on the wall by the head of the bed.
How do I make or receive personal phone calls?
To call out of patient rooms, dial 9-0-number. Local and long distance calls must be dialed collect or charged to a calling card. Pay phones are located near the elevators and in the Main Lobby.
You can receive phone calls directly into the patient room. The telephone number is located on the phone. Cell phones cannot be used in the patient rooms. Parents must go to the area by the elevators to use cell phones.
Who will be given information about my child?
We respect the confidentiality of you and your child. For this reason, we only provide information to you and your child’s primary care physician.
What will my child's routine be while on 8 East?
Most children are weighed daily before breakfast, and given medications between 8 and 10 a.m. Vital signs, including temperature, heart rate, respiratory rate and blood pressure are taken at this time too. Your child may be scheduled for other routine tests throughout the day as well. Naptime or rest period is usually between 1 and 3 p.m.
The nurse needs to know how much your child eats and drinks, as well as how much he eliminates in urine or stool. If you give your child something to drink, please save the container, and please save all diapers for your nurse.
We understand that a hospital stay can be difficult and overwhelming. We hope these amenities will make your stay more comfortable and enable you to focus on the health of your child.
We’ve set uptreatment rooms that are designated for blood drawing and other procedures. This allows your child’s room to remain a “safe place” where she can relax.
There are TVsand VCRs in every patient room that can be tuned to both television and radio stations. The television system carries local stations and some satellite stations 24 hours a day. Movies are shown from 9 a.m. to 11 p.m., seven days a week.
Movies and Nintendo are available upon request to use in patient rooms. We encourage children to bring PlayStation cartridges or movies from home.
Wireless internet access is available in the patient rooms. Computers are not provided, but you and your child can bring a laptop. Computers are also available for you to use in the Center for Families.
Meals can be ordered for patients anytime from 7 a.m. to 6:45 p.m. Orders can be placed by calling: F-O-O-D (ext. 5-3663) from the phone in the room, 617-355-FOOD when calling from outside the hospital. Please call 45 minutes prior to mealtime. Meals can be ordered up to 24 hours in advance. Menus are available when your child is admitted to the unit.
There is food in the Patient Nourishment Center if your child needs a snack. There’s also a parents' refrigerator in each kitchen for your use. Please label your food with your name and the date clearly visible, to prevent food from being thrown out when the refrigerator is cleaned.
Playroom and activity room
Both the Playroom and the Activity Room are open during the day for relaxing or taking a break from the hospital routine.
The playroom is designed for infants, toddlers, preschoolers and school-age children, and offers age-appropriate toys and games.
The activity room is shared by teens, young adults and parents. It has board games, books, video games (including Wii) and computers.
Because the playroom and activity room are places where children can relax and temporarily escape the stress of the hospital, all medical examinations or procedures that may upset your child are prohibited in these areas.
Activities are provided in your child’s room if she can’t go to the playroom.
Child Life specialist
The Child Life specialist works Monday through Friday, and usually coordinates one scheduled group activity each day.
Tutoring is available for children who will be absent from school for at least two weeks (at home or in the hospital) due to illness. Your child should bring his or her schoolwork to the hospital, if possible. An assigned tutor will contact your child's school and develop a plan to cover any missed lessons. Please talk with your nurse or Child Life specialist for more information.
We are grateful to have been ranked #1 on U.S. News & World Report's list of the best children's hospitals in the nation for the third year in a row, an honor we could not have achieved without the patients and families who inspire us to do our very best for them. Thanks to you, Boston Children's is a place where we can write the greatest children's stories ever told.”