Excellence. Respect. Communication. Courtesy. Enthusiasm. Teamwork. These are the six core values on which Boston Children's Hospital is built. They guide our interactions with each other, with families, with neighbors and referring care providers.
And they make for a workday experience like no other.
Because everyone at Boston Children's is held to standards inspired by these values, everyone reaps the rewards. Smile, and expect to see smiles. Show gratitude, and expect to hear "thank you SO much!" in return. Respect others, and expect others to respect you in return.
If you're like us, embracing these six values and their standards comes pretty naturally. But even the best of us can learn to do it better. Learning modules that enhance your skills are offered regularly at Boston Children's.
Our Core Values (and what they mean to us)
Exceed expectations. See a problem, fix a problem. Achieve excellence without arrogance.
Cherish differences as learning opportunities. Treat others with empathy and compassion. Put yourself in their shoes.
Listen carefully. Inform honestly. Speak up and speak out.
Always be friendly, professional and kind. Show gratitude. When serving others, slow down and enjoy the privilege. Make the smile your default mode.
Think positively. Be upbeat. Do whatever it takes—make that call, ask that question, reach. Remember that humor heals the spirit.
Collaborate. Combine your strengths with others'. Ask for input and give it.