Support for the whole family
Boston Children's Hospital cares not only for patients' medical needs, but for the emotional and quality of life needs for both patients and their families.
Our goal is to create a safe and comforting environment for you and your family. We know that unfamiliar places, especially hospitals, often create anxiety and fear, and that this is not an easy time or task for loved ones who may have their own fears and concerns about the situation. Our family support services will help address many of those worries.
Our family-support teams include:
Patient care coordinators, who are available to assist with anticipated medical supply needs. Prior to admission, the coordinator will communicate with your insurance company. In addition, at the time of discharge the coordinator will meet with you to discuss home health care needs.
Clinical dietitians, who can help with your child's specific diet concerns. Many newborns with congestive heart disease require special high-calorie formula. Our dietitians can assist you with this and other dietary needs.
Social workers, who provide confidential support to parents and guardians during a child's hospitalization. They also assist with accessing community resources for families.
Resource specialists, who are available to assist families during hospitalization, with information about services available through the hospital and accommodations such as housing and transportation available in and around the city of Boston.
- Child Life specialists, who help children cope with their hospitalization. They are also available to parents who would like to discuss issues related to siblings or child development. Child Life specialists hold bachelor's or master's degrees in the areas of child life, child development, special education or recreation therapy. They are also available to your child before they come into the hospital, for reassurance purposes. The Child Life specialist on 6 East can be reached at 617-355-6550.