Alena Ashenberg Pediatrics | COVID-19 Office Update

May 26, 2020

We hope you and your families are doing well. We are carefully and thoughtfully expanding our in-office services .

Office hours:

 

Our office hours during COVID-19 are Monday, Tuesday, Thursday, Friday 8am to 5pm with our appointment scheduling taking place by phone daily from 8am to 1pm, Wednesdays 8 a.m. to 12 p.m.

We provide care for all our patients of all ages for routine preventive health maintenance visits and sick visits and you can book these now.

Most health maintenance visits are seen in the morning hours and in a separate part of the office.  Visits for illnesses are seen in the afternoon in a separate part of the office.  

We ask that you call upon arrival to the parking lot so we can direct you to the appropriate exam roomWe do not use the waiting room.

We follow the Department of Public Health guidelines and space the visits to prevent people meeting in the office. We clean all room surfaces after each patient is seen.

 

Many visits are available through  a convenient Telehealth connection if desired.

 

Please sign up for our patient portal.

 

How can you help?

 

  • Parents and patients (who are old enough and can tolerate it) should wear their own masks to appointments. Because ·of shortages in PPE we can only provide masks to patients experiencing respiratory symptoms.
  • One parent only to accompany the patient to the exam room when possible.
  • Please continue to be patient with us, we appreciate it so much. Every day is full of change and is a new adventure for us in this COVID-19 world
  • Sign up for MyChart, and if your child is 13 years and older they will need MyChart accounts to have a Telehealth Visit. Our receptionists will be happy to assist you during business hours with a login. Please be proactive and set up an account now so that care can be expedient if it becomes necessary.