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Tracking metrics working group

The Tracking Metrics Working Group has reviewed comprehensive quality reports and surveys to ensure there are no significant differences based on race/ethnicity or insurance in terms of nursing core metrics, the Picker Survey, the PPSQ-Program for Patient Safety and Quality Ambulatory satisfaction survey, and the SERS-Safety Event Report System. The Group will continue to collect language data in ambulatory surveys in large enough samples to provide information on culturally diverse populations.