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Tracking Metrics Working Group |
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The Tracking Metrics Working Group has reviewed comprehensive quality reports and surveys to ensure there are no significant differences based on race/ethnicity or insurance in terms of nursing core metrics, the Picker Survey, the PPSQ-Program for Patient Safety and Quality Ambulatory satisfaction survey, and the SERS-Safety Event Report System. The Group will continue to collect language data in ambulatory surveys in large enough samples to provide information on culturally diverse populations.
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Co-chairs:
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Anne Berger, PhD, MBA, RN
Gareth Parry, PhD
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Members:
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Urmi Bhaumik, DSc, MS
Oscar Benavidez, MD, MPH
Anne Berger, PhD, MBA, RN
Michelle Mathis
LaQuita McNickels
Kimberly O'Malley, RN
Gareth Parry, PhD
Ronald Wilkinson, MA, MS
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