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Flower Quality and Safety
Patient Safety and Quality Logo Children's Hospital Boston is committed to providing the highest quality pediatric care to all patients and families. The primary goal of our institution-wide Program for Patient Safety and Quality (PPSQ) is to ensure that all care is safe, highly effective, patient-centered, timely, efficient and equitable. Through the work of the PPSQ, we set standards for our practice and measure ourselves against our own prior performance and against other children's hospitals nationwide. In addition, external healthcare quality organizations measure the care we provide and how we deliver it.

Tracking and monitoring comprehensive pediatric safety and quality metrics helps us at Children's to continually assess and improve our care. Patient outcomes information, reportable events, and links to external sources will help to demonstrate how our care is evaluated, in many different dimensions.

Also, for a glimpse of how Children's trains for optimum safety, watch clips from our videos "Safe Care in the Operating Room" sponsored and funded by the anesthesia department at Children's and "National Patient Safety Goals in Practice" produced by Children's nurse Elizabeth Norton, BSN, RN, CNOR.


Quality Recognition
September 2009
Children's Hospital Boston has been selected as a 2009 recipient of the Cystic Fibrosis Foundation's Quality Care Award: Recognizing Outstanding Quality Improvement (QI) Processes and Accomplishments.

Children's Cystic Fibrosis Center was recognized for it's "sustained quality improvement work that improved outcomes."

August 2009
The Patient Care Assessment (PCA) Division of the Massachusetts Board of Registration in Medicine recognized Children's as one of only 17 hospitals in the Commonwealth which "demonstrated quality improvement and patient safety systems designed to ensure patients receive the highest quality of care."
June 2009
Children's Hospital Boston's "Time Out” video was one of ten selected nationally by the Association of periOperative Registered Nurses (AORN) as part of National Time Out Day in June. The event and videos encouraged and demonstrated correct surgical Time Out procedures. Children's video is shown here and is also posted on the AORN website as part of the Correct Site Surgery Toolkit.

Patient Outcomes
Cardiovascular Program: Statistics & Outcomes
Serious Reportable Events (SREs) at Massachusetts Hospitals
In August 2008, Governor Patrick signed An Act to Promote Cost Containment, Transparency and Efficiency in the Delivery of Quality Health Care. The law requires hospitals to report health care associated infections and serious reportable events (SREs) to the Department of Public Health (DPH). Governor Patrick also announced that the Commonwealth will no longer pay costs associated with SREs. This policy makes Massachusetts the first state to establish a uniform non-payment policy.

As of April 8, 2009, the SRE information is being publicly reported on the Web site of the Massachusetts Health Care Quality and Cost Council. SREs are reported by hospital, and they are grouped into six categories: surgical, product or device related, patient protection related, care management related, environmental, and criminal. Children's Hospital Boston reported five SREs to DPH in 2008, none of which resulted in long-term patient harm. The hospital has implemented systems improvements to prevent recurrence of similar events.

View Children's SREs and comments submitted to DPH.
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External Links:

The links below will take you to publicly available data on Children's Hospital Boston.


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Massachusetts Health Quality Partners is a broad-based coalition of physicians, hospitals, health plans, purchasers, consumers, academics, and government agencies working together to promote improvement in the quality of health care services in Massachusetts. MHQP provides reliable information to help physicians improve the quality of care they provide their patients and help consumers take an active role in making informed decisions about their health care.

Massachusetts Statewide Rates, National Benchmarks and MHQP's Performance Goals:
Click here to view the most recent data that compares the performance of 150 medical groups, including Children's Hospital Boston.


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The Massachusetts Coalition for the Prevention of Medical Errors is a public-private partnership whose mission is to improve patient safety and eliminate medical errors in Massachusetts.

Click here to learn more about this organization's initiatives.


The Joint Commission/
Quality Checks

An independent not-for-profit organization, the Joint Commission accredits and certifies hospitals and health care organizations in the United States.

Children's Asthma Care


The Leapfrog Group
Leapfrog encourages transparency and easy access to health care information and identifies hospitals that have a proven record of high quality care. In 2008, The Leapfrog Group named Children's Hospital Boston one of seven Top Children's Hospitals in the United States. Top Hospitals, according to The Leapfrog Group, "demonstrate an exceptional level of performance and serve as a model for other hospitals."

Leapfrog's Top Hospitals Press Release (2008)

Children's Hospital Boston's Leapfrog Patient Safety Rating


The Scientific Registry of Transplant Recipients
USTransplant.Org is the website for the Scientific Registry of Transplant Recipients, which collects and reports outcomes data for all US hospitals performing transplants, including Children's Hospital Boston.

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